Hotel Hakone Terrace

the vibe here was family. family room was new-fashioned, the beds were exceptionally comfortable. the staff i met were affable and excellent.

Enjoyed our rooms with kitchen...

The staff here were really friendly and helpful. Our room was pretty modern with its own kitchen and balcony, which was a nice touch. It had a cozy, homey vibe 😊.

It has amazing, beautiful setting, really close to Hakone Tozan train/ cable car and the Gora station and public transport. Guests have all their needs satisfied by the very polite and great staff.

The room was great with a kitchen, shower, hair dryers, and a bidet, and the staff were friendly and helpful throughout the stay.

I would definitely go back to this place, it was very clean and conveniently located near bus stops and art galleries.

Spent a really enjoyable time at this place, didn't want to leave! the room was huge, modern, and even had a kitchen - how cool is that? ! Everything was fairly clean too. Highly recommend staying here! 🌟

The rooms at Hotel Hakone Terrace are amazing! They have everything you need. The bathroom is spacious and the shower has really good pressure. There's free WiFi in the room, and the balcony is a great spot to relax.

The only thing I didn't particularly like was the microwave in the room. I personally prefer using the hotel's restaurant for meals.

Spacious and comfortable room with a well-equipped kitchenette. The beds were clean and comfortable, and the wifi worked well. The location was perfect for exploring the nearby attractions and museums. Plus, the balcony and terrace provided a nice place to relax and enjoy the scenic surroundings.

There were limited utensils in the kitchenette, which made it a bit challenging to cook meals. the lack of crockery was a downside, as we had to make do with plastic cups for hot beverages.

The hotel's location is convenient, situated close to the cable car station, making it easy to access. Guests can avoid the hassle of carrying heavy luggage up a steep hill by taking the cable car. the hotel is within walking distance to Gora Park and Art Gallery, providing guests with nearby attractions to explore.

Limited reception hours can be inconvenient who may need assistance or have questions outside of the designated hours.

The hotel's location is excellent with friendly staff and delicious food. The rooms are spacious, well-equipped with a kitchen area, and have comfortable beds. The hotel is conveniently close to transportation options.

I absolutely loved the charming and elegant decor of the hotel. It reminded me of a traditional Japanese ryokan with its beautiful wooden furnishings and sliding doors. The general areas were spacious and easily accessible, perfect for senior people like myself to navigate comfortably. I especially appreciated the well-maintained gardens and sitting areas where I could relax and enjoy the serene surroundings.

I would have preferred if the children working there had more knowledge and understanding of the needs and preferences of senior guests. A little more attention and assistance from the staff in accommodating our needs would have made the vacation even better for us seniors.

We had a wonderful time at this hotel! Our stay was relaxing and the amenities were excellent. The room was spacious, clean, and well-equipped with a kitchenette. The beds were comfortable and the AC worked great. The location was convenient, with restaurants and attractions nearby. The staff was friendly and helpful. we highly recommend this hotel for a pleasant and enjoyable stay.

Can just recommend this hotel.

Our room at Hotel Hakone Terrace was spacious and beautifully decorated in Japanese style, with a lovely terrace overlooking the surrounding greenery. The beds were comfortable and the gas heater quickly warmed up the room. We also appreciated the kitchenette and the thoughtful addition of Japanese robes. we had an really good stay.

Friendly staff, especially Shiino san, who helped us report a car crash. Front desk lady offered supper after their restaurant closed. Clean, new rooms with comfortable beds and powerful showers. Convenient location with nearby activities.